Frequently asked questions

How do I create a new account?

Use the account arrow at the top of the page and create an account on the drop down list. The benefit of an account you can save your personal details, addresses, payment options and so much more.

How long does delivery take?

Orders take up to 24 hours to be despatched once fully payment is recieved. Once dispatched its the normal 2nd Class standard delivery with Royal mail which can take 2 - 3 working days.

What payment methods can I use?

You can use a few payment options; The most popular is paypal, but we also accept all major credit and debit cards. Please select the option you want to chose at the checkout.

What if my question hasn't been answered?

We try our best to answer all your questions, If you still unsure about anything or need more answers please don't hesitate to contact us via our email at info@smithsmodelrailways.co.uk.

© 2019 by Smiths Model Railways.